We understand that international orders may sometimes experience delays in shipping and face issues with customs. In the event that your package is lost, damaged or intercepted by customs, we will promptly resend a new package. While we strive to satisfy our clients to the best of our ability, we ask for your patience during any unforeseen delays or problems.
Rest assured that we guarantee the safe passage of your package through our customized and sealed packaging that is custom-free. We offer triple vacuum sealing and stealth packaging on all orders, making it undetectable by canine (dogs) or electronic sniffers. If there is any failure in delivery, we do offer refunds or replace your order.
To further ensure your peace of mind, we also offer camouflage packaging such as using games, TV, or any other legal goods cartons to deliver our packages, making it appear as if you are receiving a newly ordered electronic item.
For your convenience, we also accept an Escrow system of payment, where funds are placed in escrow and only released once you have received your package. Don’t just take our word for it, feel free to check out reviews from our previous clients.